nice balcony views, convenient arcade room, outdoor pool area

Ice machine frequently out of order! ! Shower floor incredibly slick! Bathtub needs non-slip features! The single chair in the room feels uncomfortable and low!

I had a pleasant stay with a clean and spacious room that included a comfortable setting and a well-maintained indoor pool. the breakfast options could use some improvement, as there were limited choices available. It’s a nice spot for families due to the close proximity to attractions.

The warm and inviting decor instantly made me feel at home, and the spacious common areas provided ample seating, making it easy for seniors like myself to relax and enjoy the friendly atmosphere.

More comfortable seating options in common areas needed.

The decor in the lobby was inviting and beautifully themed for the fall season, creating a warm ambiance. The staff was exceptionally friendly and attentive, ensuring my stay was comfortable and enjoyable.

Longer breakfast hours would be appreciated for seniors.

Location's prime, right across from the Island—got easy access to attractions. The balcony view offers a peaceful spot to enjoy a morning coffee or watch the sunset.

Not the cleanest spot—a few handprints on the glass doors, and hair in the bathtub raised some eyebrows. The indoor pool lacked a locking door, making it a bit risky for little ones to wander in. Ants were an unexpected roommate situation. found them crawling in the bed and on the dresser. Breakfast offerings below par as eggs and biscuits were served cold, requiring a trip to the microwave.

Great location with spacious rooms

I recently spent a couple of nights in a Queen Room with Two Queen Beds. The location was fantastic, close to all the attractions, and the staff were genuinely friendly and helpful. The room was large and clean, and I loved having a balcony to relax on. However, the breakfast had limited variety and could use some improvement.

The room was incredibly clean and well-maintained, and the staff was friendly and helpful. I really enjoyed the cozy fireplace in my King room, making it perfect for a relaxing evening. The view from my balcony was stunning, adding a special touch to my stay.

The breakfast options were a bit limited.

The staff was friendly and efficient. The room was clean, and we enjoyed the balcony view. Breakfast had many options, including a waffle maker. The location was great, near various attractions. We had a pleasant stay overall. 😊

I enjoyed a clean and spacious room with a comfortable atmosphere, perfect for relaxing. However, breakfast options were limited, and my bedding was not properly cleaned upon check-in. Overall, it's a solid choice for families looking for a good location and decent amenities.

The staff was genuinely friendly like they actually cared about your stay and the breakfast area was spacious even if there were a few frozen items to deal with which I mean come on at least you could get your own French toast with a smile, and the game room had a couple of games that kept my kids entertained but I wish it was bigger and had more options.

It wasn’t exactly cheap but for the value it’s still acceptable.

Absolutely loved the indoor pool! It was warm and refreshing after a long day. The room was clean but showed some wear. A few more breakfast options would be nice. a good stay! 🏊‍♂️

Clean and friendly environment with great amenities

I had a fantastic stay! The indoor heated pool was a highlight for my kids, and the rooms were spacious and well-kept. The staff was super friendly and always ready to help. the breakfast options could use some improvement as there wasn't much variety.

The location was clutch, with loads of top spots nearby like Smokin’ Mountain Brewery! The pool was a hit with the kids, keeping them entertained. Plus, the staff was friendly and tried to help where they could.

Now, the room was a rough patch—dust bunnies everywhere and some funky smells. I had to clean the bathroom myself, and let’s just say a half-door shower with kids isn’t ideal. Talk about some interesting vibes!

i had a great one-night stay. the staff was super friendly and the location was perfect for exploring pigeon forge.

breakfast lacked fresh fruit options.

i had a peaceful stay at this hotel, which exceeded my expectations compared to my last visit in pigeon forge. the room was clean and well-maintained, and the location was perfect for exploring the area. loved the friendly staff and the convenience of nearby attractions.

the hot tub was uncomfortably cloudy.